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Mountain View Hearth Products places a special order for parts that are less common or out of stock. Certain manufacturers can ship the parts directly to the customer, but others will only ship parts as freight to the authorized dealer. These special orders take several weeks to come in on a big stock order before we can fulfill the individual orders. The following true story of the green top illustrates some key concepts for what to expect …

Ready to set up the outdoor space you've always wanted? Follow these 6 simple steps to bring the comforts of your indoors space outside and establish an outdoor extension of your living space. 1. Define the Space In addition to creating shade and defining your outdoor space, a pergola can also support little details like a ceiling fan, speakers, string lights, or even fabric for shade and privacy. Cedar pergola kits from the Outdoor GreatRoom …

Whether you have a wood, pellet, or gas unit, these service tips will help you maintain your heat source like a pro and get it up and running again in the event of a part failure. Be sure to check out our knowledge base for more specific technical support and stove maintenance HERE for your stove or fireplace.1. Clean Regularly & ThoroughlyWe know it can be a chore to shut down the stove and perform regular maintenance and cleaning tasks. But …

Kamado Joe’s Divide & Conquer flexible cooking system allows you to customize your cooking experience. The innovative half-moon grates come in cast iron, stainless steel, and even soapstone to tailor your cooking surfaces to your ingredients. Here's a breakdown of how each option will help to maximize the flavor for every cook:Stainless Steel Grate Stainless steel is the traditional choice for grill grates because they conduct heat well. …